PROFESSIONALLY MANAGING LISTINGS SINCE 2016
Elevate is a full-service Airbnb and short-let management consultancy. We pride ourselves in treating our clients, guests and team members with honesty, transparency, and respect.
- Property inspection
- Interior designer consultation (optional)
- Property gap analysis and listing gap analysis
- Setup new listing and go-live
- Professional photography
- Create house manual and recommendations
- Pricing strategy consultation
- Manage inbox
- Laundry and arrange cleaners
- Guest screening and check-ins/outs
- Maintenance and restocking
- Price adjustments
- Optimise SEO
- Detailed monthly reports
- Pricing tweaks
- External marketing
- Quarterly data analytics
- Owner login portal
- Itemised expenses
- Ongoing recommendations
Since we operate on a commission structure, we only earn if you do.
The cost for our end-to-end service is 20% which is calculated AFTER Airbnb have deducted their fee AND we have deducted the cleaning fee. This distinction can be important, as some companies may charge a lower percentage fee but apply it to the gross amount before these important deductions have taken place.
We believe that properties require active, hands-on management by professionals who know your property inside out.
We keep each property managers portfolios small enough for us to truly get to know the ins and outs of your property and this makes us experts in dealing with guests and their needs.
We’re investor centric and keep our clients at the forefront of every decision we make. Whether that’s shopping around to keep expenses to a minimum or attracting direct bookings with international marketing campaigns, our goal is to achieve an attractive rate of return for our client’s.
Above all, we’re owner managed, and you can contact us at any time with a question or concern. We don’t always get it right, but we’re responsive and agile enough to resolve any issue that may arise – and fast.
Not only do we take care of the entire end-to-end process, we also use the efficiencies we’ve created to earn you the best return possible. “Admin-free income” is how we like to think of it.
We run digital ad campaigns across Google, Facebook and Instagram to attract bookings. Expanding our visibility is just another way of increasing occupancy across our listings.
From a software perspective, the sky is the limit. We offer a host of integrations with market leaders in the short-term rental space. Some of our most popular integrations include: Airbnb specific insurance, guest screening, SMART locks, noise monitoring devices.
We pay you on or before the 5th of the month for the revenue earned in the preceding month less any expenses. This single source of revenue makes submitting your SARS tax return incredibly simple and stress-free.
We’re trained to spot red flags. We consider a variety of factors before allowing a booking to proceed and we always prioritise safety and security over occupancy. Although this is not an exact science, due to the fact that there are limited data points available to use, all guests must have a verified profile and be able to provide us with details about their trip. We also request all guests to send us a copy of their ID or passport before they arrive.
We provide hotel-quality linen and towels. Each delivery will include duvet covers, bed sheets, pillowcases, bath towels, bath mats and hand towels. You will need to provide duvets inners, mattress protectors and pillows for each bed. We can also provide any items that are outstanding and add the expense to your monthly statement.
The goal of our service is to offer a complete service without you having to worry about the day-to-day management of your property. We take care of any items required such as tea, coffee, cleaning products, salt, pepper etc. What we like to emphasise is that we do not add any kind of markup when procuring these items. If, for example and item costs us R100, then we charge you the same at the end of the month. This keeps our incentives aligned and promotes cost saving when making a purchasing decision.
The Airbnb Host Guarantee covers all hosts up to $1 million USD. We recommend additional insurance and have negotiated preferential rates with our preferred supplier.
Let’s schedule a call to discuss the intricacies of your property. Please note that we enter brief freeze periods throughout the year where we stop onboarding new clients. The reason for this is to ensure our service offering to our existing client’s is not jeopardised in any way and we want to ensure we have the relevant capacity before making promises we cannot keep.
Once you’re ready to get going, we’ll organise an onboarding meeting at your property and plan aspects such as: photography, ingoing deep clean, internet installation, SMART TV setup.