Full Service
Airbnb Management
PROFESSIONALLY MANAGING LISTINGS SINCE 2016
FEATURED ON
Elevate is a full-service Airbnb and short-let management consultancy. We pride ourselves in treating our clients, guests and team members with honesty, transparency, and respect.
OUR SERVICES
SET-UP
  • Property inspection
  • Interior designer consultation (optional)
  • Property gap analysis and listing gap analysis
  • Setup new listing and go-live
  • Professional photography
  • Create house manual and recommendations
  • Pricing strategy consultation
MANAGEMENT
  • Manage inbox
  • Laundry and arrange cleaners
  • Guest screening and check-ins/outs
  • Maintenance and restocking
  • Price adjustments
  • Optimise SEO
  • Emergencies

 

 

PERFORMANCE
  • Detailed monthly reports
  • Pricing tweaks
  • External marketing
  • Quarterly data analytics
  • Owner login portal
  • Itemised expenses
  • Ongoing recommendations

 

 

PRICING

Since we operate on a commission structure, we only earn if you do.

The cost for our end-to-end service is 20% which is calculated AFTER Airbnb have deducted their fee AND we have deducted the cleaning fee. This distinction can be important, as some companies may charge a lower percentage fee but apply it to the gross amount before these important deductions have taken place.

WHY US?
Best in class software
We use best in class software and automation tools to automate large parts of the operations process. We hire top talent to focus on the core aspects of your property, allowing us to deliver the best returns.
Superior Guest Screening
We take guest screening very seriously. It’s not always an exact science, but we use
an in-house algorithm which was developed by Elevate with help from MIT Sloan.


Pricing software
We use pricing software which uses an in-house algorithm in order to find and
maintain the optimal price/occupancy blend. This allows us to obtain some of the
best returns in Cape Town.


In-house Maintenance Team
Guests are increasingly expecting a more “hotel-like” experience - As a result, and in order to keep up with these demands, we have an in-house maintenance team which keeps things running smoothly.

READY TO GET STARTED?
ABOUT US

We believe that properties require active, hands-on management by professionals who know your property inside out.

We keep each property managers portfolios small enough for us to truly get to know the ins and outs of your property and this makes us experts in dealing with guests and their needs.

We’re investor centric and keep our clients at the forefront of every decision we make. Whether that’s shopping around to keep expenses to a minimum or attracting direct bookings with international marketing campaigns, our goal is to achieve an attractive rate of return for our client’s.

Above all, we’re owner managed, and you can contact us at any time with a question or concern. We don’t always get it right, but we’re responsive and agile enough to resolve any issue that may arise – and fast.

HOW CAN WE ASSIST YOU?

Not only do we take care of the entire end-to-end process, we also use the efficiencies we’ve created to earn you the best return possible. “Admin-free income” is how we like to think of it.

airbnb management company cape town

Do you want to rent out your property, and use it from time to time?

Let Elevate facilitate this without compromising your returns.

 

Would you like to out-perform the long-term market?

Our goal is always to out-perform the residential rental market.

 

Do you find working with tenants, chasing rent and periods without occupancy exhausting?

Some things are just easier with Elevate and Airbnb.

BOOKING CHANNELS

We run digital ad campaigns across Google, Facebook and Instagram to attract bookings. Expanding our visibility is just another way of increasing occupancy across our listings.

TECH CENTRIC

From a software perspective, the sky is the limit. We offer a host of integrations with market leaders in the short-term rental space. Some of our most popular integrations include: Airbnb specific insurance, guest screening, SMART locks, noise monitoring devices.

TESTIMONIALS
Brandon Ramnath
Brandon Ramnath
2022-07-02
So grateful to have found James and his team at Elevate. Our family has had some horrendous experiences with other property management companies, and Elevate really has been a breath of fresh air.
Dillon Warren
Dillon Warren
2022-01-13
Very grateful that I found Elevate. After trying multiple other AirBnB management companies and getting lack lustre service and performance Elevate changed all that. My bookings have never been higher and the 5 star ratings keep rolling in- all without me lifting a finger. Keep up the good work!
Ideas Ink Trading CC
Ideas Ink Trading CC
2021-09-03
I've been with Elevate for about 18 months now. I initially moved one of my properties away from a much bigger management company to see if there was a noticeable difference in financial performance. I was very pleasantly suprised as my property performed +- 60-80% better than it had been (granted we were in Covid so things were a bit up and down). The unintended consequence however was a much better service offering. Very attentive property managers and the owner, James, is always available on whatsapp. I live in London so it's important for me to know I have a competent team on the ground. I've now have 3 properties managed with Elevate and I really would recommend them.
marion henman
marion henman
2021-01-25
Spent an amazing few days at 3 Peaks Designer Apartment. The entire process was managed by Elevate a company that manages several Airbnb’s in Cape Town City Bowl. Our contact James Boyers was extremely professional in terms of responding to my various questions and the check in was slick and efficient. The apartment came with lots of little extras like coffee, tea, sugar, salt, shampoo, conditioner, body wash etc. I messaged James to tell him it was very hot in the bedroom and he immediately appeared with a brand new fan, no questions asked. Elevate clearly ensures customer service remains its top priority. I hope to stay in one of the Elevate Management stable of Airbnb’s again. Marion Henman
Mikaela Bairamis
Mikaela Bairamis
2021-01-25
By far the best property management company I have dealt with! Seamless on-boarding process and great communication throughout. Feel like my property is in very good hands with Elevate. Highly recommend!
FAQs

We pay you on or before the 5th of the month for the revenue earned in the preceding month less any expenses. This single source of revenue makes submitting your SARS tax return incredibly simple and stress-free.

We’re trained to spot red flags. We consider a variety of factors before allowing a booking to proceed and we always prioritise safety and security over occupancy. Although this is not an exact science, due to the fact that there are limited data points available to use, all guests must have a verified profile and be able to provide us with details about their trip. We also request all guests to send us a copy of their ID or passport before they arrive.

We provide hotel-quality linen and towels. Each delivery will include duvet covers, bed sheets, pillowcases, bath towels, bath mats and hand towels. You will need to provide duvets inners, mattress protectors and pillows for each bed. We can also provide any items that are outstanding and add the expense to your monthly statement.

The goal of our service is to offer a complete service without you having to worry about the day-to-day management of your property. We take care of any items required such as tea, coffee, cleaning products, salt, pepper etc. What we like to emphasise is that we do not add any kind of markup when procuring these items. If, for example and item costs us R100, then we charge you the same at the end of the month. This keeps our incentives aligned and promotes cost saving when making a purchasing decision.

The Airbnb Host Guarantee covers all hosts up to $1 million USD. We recommend additional insurance and have negotiated preferential rates with our preferred supplier.

Let’s schedule a call to discuss the intricacies of your property. Please note that we enter brief freeze periods throughout the year where we stop onboarding new clients. The reason for this is to ensure our service offering to our existing client’s is not jeopardised in any way and we want to ensure we have the relevant capacity before making promises we cannot keep.

Once you’re ready to get going, we’ll organise an onboarding meeting at your property and plan aspects such as: photography, ingoing deep clean, internet installation, SMART TV setup.

CONTACT US